World Business News

Monday, 8 March 2010

TQM - Scenarios to discuss

What is TQM?

TQM refers to an integrated approach by management to focus all functions and levels of an organization on quality and continuous improvement. Over the years TQM has become very important for improving a firm's process capabilities in order to achieve fit and sustain competitive advantages. TQM focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. TQM is not a complete solution formula as viewed by many – formulas can not solve managerial problems, but a lasting commitment to the process of continuous improvement.

The main driving force of TQM is customer satisfaction.

Quality is not just product related. Quality is not just the product; it's a combination of the product and "add-ons," i.e. packaging, availability, convenience of use and value adding customer service, etc. The same applies to you in the employment market. Possessing a tertiary qualification may only get you 50% of the way towards being internally promoted or externally employed. The other 50% will depend upon what your acquired "add-ons" are, i.e. what makes you more valuable than your competitor in the mind of potential employers/customers.

Check out the clip below and assess what the issues are with each scenario....how would you improve the situation????



Saturday, 27 February 2010

Y12/13- Financial Ratio Practice Resource - Apple Inc

A set of financial accounts from Apple Inc, using 'Ratio Analysis' comment on the companies performance....

Business Studies - Financial Ratio Practice Resource - Apple Inc

Tuesday, 16 February 2010

Y12 - Excellent Production Video

I think I use the Nissan car plant in Sunderland as an example of successful FDI at least a dozen times a year, so I do have an affinity for the car plant which is one of the most efficient in the world.

Check out this clip which shows the building of the Qashqai from start to finish (squeezed into just over 7 minutes).

Not only that, it covers issues such as labour productivity, quality control, value added etc. Perfect for developing students skills of analysis.

Also ideal for BUSS2 when delivering the use of technology in operations.

Fantastic, fantastic, fantastic....

Enjoy............

Sunday, 7 February 2010

Wednesday, 13 January 2010

Applied Unit 4: How the internet transformed business

Please read the following link....


Now summarise in your own words how you think the internet has improved or changed the way a business operates.

In your short piece you should include how the internet has affected the following;


Costs to businesses
Market opportunities
Communication
Marketing implications

Monday, 11 January 2010